Amazon internet outage reactions hit full meltdown
A worldwide issue related to Amazon Web Services (AWS) on Monday caused a huge amount of internet platforms to stop working — with strong reactions from people online.
As Mashable’s Eric Miller reports, citing Downdetector, internet services including Amazon’s storefront, Prime, Alexa, Ring, AT&T, Venmo, Robinhood, Slack, and Lyft went down shortly after 3 a.m. ET.
Social media and messaging platforms Snapchat, Reddit, and Signal, gaming platforms including Roblox, Fortnite, and Steam, and major streaming services including Prime Video, HBO Max, Disney+, and Hulu were also affected.
(Disclosure: Downdetector is owned by Ziff Davis, which also owns Mashable.)
Credit: Mashable screenshot: Downdetector
In an update posted on a company dashboard Monday, AWS stated it had “identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region,” which was “related to DNS resolution.” After working to resolve the issue, AWS reported, “We are seeing significant signs of recovery. Most requests should now be succeeding.”
Individual company leaders, including Signal president Meredith Whittaker, also acknowledged the outage.
Instantly, users flocked to still functioning social media sites including X and Bluesky to either lament their lack of access or drop the requisite run-into-the-sunset post that always comes with an internet outage.
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UPDATE: Oct. 20, 2025, 10:47 a.m. UTC Added additional AWS dashboard update.
Mashable
